Question 1

What areas do you serve?

Accepted Answer

We serve all five boroughs of NYC: Manhattan, Brooklyn, Queens, The Bronx, and Staten Island.

Question 2

Do I need to provide cleaning supplies?

Accepted Answer

No! We bring all necessary cleaning supplies and equipment. We use professional-grade, eco-friendly products that are safe for your family and pets.

Question 3

Are you insured?

Accepted Answer

Yes, we are fully insured and bonded. Your home and belongings are protected with comprehensive insurance coverage. All our team members are also background-checked and professionally trained.

Question 4

How do you calculate prices?

Accepted Answer

Our pricing is based on three factors: the type of service (Standard, Deep, Move In/Out, or Post-Construction), your home size (Studio to 4+ bedrooms), and any add-on services you select.

Question 5

Do you offer discounts?

Accepted Answer

Yes! First-time customers save $20 on their first cleaning. We also offer 10% off for weekly and bi-weekly recurring cleanings, and 5% off for monthly recurring cleanings.

Question 6

What if I'm not satisfied?

Accepted Answer

We offer a 100% satisfaction guarantee. If you're not completely happy with any aspect of your cleaning, let us know within 24 hours and we'll come back to re-clean those areas for free.

Question 7

How far in advance should I book?

Accepted Answer

We recommend booking 3-7 days in advance for the best availability. However, we often have same-day and next-day appointments available.

Question 8

How long does a cleaning take?

Accepted Answer

Standard cleanings typically take 2-3 hours, deep cleanings 4-6 hours, and move in/out or post-construction cleanings 4-8 hours.

How can we help?

General

Pricing

Booking

Service

How can we help?

General

Pricing

Booking

Service

How can we help?

General

What areas do you serve?

Do I need to provide cleaning supplies?

Are you insured?

What if I need to reschedule?

Pricing

How do you calculate prices?

Do you offer discounts?

What payment methods do you accept?

Booking

How far in advance should I book?

Can I book recurring cleanings?

What if I'm not home?

Service

How long does a cleaning take?

What if I'm not satisfied?

Do you bring your own supplies?

How can we help?

General

What areas do you serve?

Do I need to provide cleaning supplies?

Are you insured?

What if I need to reschedule?

Pricing

How do you calculate prices?

Do you offer discounts?

What payment methods do you accept?

Booking

How far in advance should I book?

Can I book recurring cleanings?

What if I'm not home?

Service

How long does a cleaning take?

What if I'm not satisfied?

Do you bring your own supplies?